Shipping Policy

Store Name: Genvora Shop
Shipping Destination: India
Email: Genvorashop@gmail.com

1. Shipping Coverage

We offer delivery to serviceable locations within India. Availability depends on the delivery PIN code and courier coverage.

International shipping is not currently offered.

2. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation. Processing may take longer during holidays, promotional periods, or unexpected stock delays.

Please replace this estimate if your actual processing time differs.

3. Delivery Estimates

Estimated delivery times will be displayed at checkout or communicated after order confirmation where available.

Delivery may be affected by the destination, courier availability, weather, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Applicable shipping charges will be displayed at checkout before payment. Free-shipping offers, if available, will be subject to their stated conditions.

5. Tracking Information

Where tracking is available, we will share the tracking details through email, SMS, or another available communication channel.

Tracking updates may take some time to appear after dispatch.

6. Incorrect Delivery Address

Customers should ensure that the name, address, PIN code, and contact number entered at checkout are accurate.

If a parcel is returned or delivery fails because of incorrect details, please contact us to discuss the available options. Any additional charges will be handled in accordance with applicable law and the circumstances of the shipment.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, email Genvorashop@gmail.com with your order number.

We will review the available tracking details and assist you with the next steps.

8. Damaged or Incorrect Deliveries

If you receive a damaged package or an incorrect product, contact us within 24 hours of delivery where reasonably possible. Include your order number and clear photographs or videos.

Please also review our Return and Refund Policy.

9. Contact

Genvora Shop Store
Kolhapur, Maharashtra, India
Email: Genvorashop@gmail.com